Contracts are strategic promises that hold transactions, partnerships, and projects together in a business. But what happens when one party doesn’t hold up their end of the deal? Whether it's delayed delivery, non-payment, or service failure, a breach of contract can lead to serious consequences financial, operational, and reputational.
The below guide outlines a step-by-step legal checklist to help you handle contract breaches protecting your interests while maintaining professionalism and compliance.
A breach of contract occurs when one party fails to fulfill any agreed-upon obligation without a valid excuse. This could include:
Example: If a marketing agency agreed to deliver a campaign report by July 1st, and you receive nothing by July 10th with no explanation that’s an actual, potentially material breach.
Why this matters: You can’t claim a breach unless you’re 100% sure that the obligation exists and is clearly defined in the contract.
Key actions:
Example: If your vendor didn’t meet the delivery timeline, but the contract states "within 15 business days" and you're counting calendar days it may not be a breach after all.
Why this matters: If the matter escalates to a dispute or court, your case depends on facts not frustration.
What to document:
Example: If a SaaS vendor promised 99.9% uptime and there was a 3-day outage, gather system logs, support ticket records, and incident reports.
Tip: Contractzy’s version control and audit trails ensure that all contract changes and communications are automatically logged and retrievable.
Why this matters: A breach notice is a critical step to start legal remedy and also demonstrate good faith in resolving the issue.
Key components to include:
Example:
"As per Clause 5.1 of the Agreement dated 1 Jan 2024, delivery of the final product was due by 15 July 2024. As of 1 August 2024, no deliverables have been received. Kindly rectify this breach within 7 business days."
Pro Tip: Use Contractzy’s pre-approved breach templates to draft notices in minutes with clause references auto-filled.
Why this matters: Many commercial contracts provide a grace period during which a breach can be corrected without legal penalty.
Steps to follow:
Example: A delivery company missed an SLA, but the contract allows 7 days to rectify logistics delays. You must wait those 7 days before terminating or suing.
Bonus Tip: Contractzy’s reminder system can flag and notify you when a cure period expires, helping you act at the right moment.
Why this matters: If you’re seeking compensation, you’ll need to justify it with calculations and evidence.
Assess damages under these heads:
Example:
If your IT vendor caused a 2-week delay, leading to missed client onboarding deadlines, you can calculate the potential revenue lost and cost of onboarding delays.
Why this matters: Going to court or arbitration can take months (or years). A mutual solution saves time, money, and relationships.
Approaches:
Example:
A creative agency couldn’t deliver the second marketing campaign. Instead of suing, you agree to waive the remainder of the contract in exchange for a partial refund.
Note: Even if you resolve the breach amicably, document it with a settlement or amendment agreement, ideally stored in your CLM for future audits.
Why this matters: Many contracts specify how disputes should be handled and courts often expect you to follow this route before filing a case.
Checklist:
Example:
Your contract with a Singapore-based vendor says disputes must be settled under Singapore law through ICC arbitration. Even if you're in India, you must initiate proceedings as per the clause.
Contractzy Advantage: Our clause tracker can auto-highlight dispute-related clauses, helping your legal team act swiftly and correctly.
Why this matters: If the breach is major and unfixable, termination may be your legal right but it must be done properly.
Steps:
Example:
A software vendor failed to meet 3 out of 4 key milestones. You issue a final notice, and upon no response, terminate the contract citing Clause 10.3(a) “Termination for Material Breach.”
Important: Always store signed termination letters in your CLM and tag them under the relevant contract for future audits or litigation prep.
Why this matters: When all else fails, formal legal action may be necessary to enforce rights or recover damages.
Actions to take:
Example:
After repeated failures, you sue your outsourcing partner for ₹20 lakhs in damages under breach of contract and recover ₹15 lakhs via arbitration.
Why this matters: Every breach is a learning opportunity to protect future contracts.
What to improve:
Example:
After a service-level dispute, your legal team updates your vendor contract template to include specific turnaround times, escalation matrices, and financial penalties for each delay.
Contractzy Tip: Use AI clause suggestions to standardize templates, track obligations, and set alerts for deliverables so that breach risks are minimized proactively.
Also read: How to Effectively Review Different Types of Contracts: A Comprehensive Guide
Final Thoughts:
A contract breach doesn’t have to end in a courtroom battle. With a structured legal approach, the right tools, and clear communication, you can often resolve the matter efficiently and preserve your business interests.
How Contractzy Can Help
Contractzy equips you with:
Don’t let a contract breach disrupt your business.